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Thursday November 14, 2019

RTL EMPLOYEE WINS EXCELLENCE AWARD FROM THE CANADIAN URBAN TRANSIT ASSOCIATION (CUTA)

Longueuil, November 14, 2019 - The Réseau de transport de Longueuil (RTL) is proud to announce that François Carrière, supervisor of the metropolitan corridor of the reserved lane on the Champlain Bridge and now the Samuel de Champlain Bridge, has won the Excellence Award from the Canadian Urban Transit Association (CUTA).

This award recognizes the hard work, dedication and innovation of employees in the urban transit industry. Mr. Carrière is the first RTL employee to receive this distinction.

François Carrière was in charge of operations for the reserved lane on the Champlain Bridge for 20 years, before assuming the same responsibilities on the new Samuel de Champlain Bridge. This reserved lane was one of the only ones in Canada to flow in the opposite direction to traffic, presenting operational challenges on a daily basis. In addition to supervising the commutes of more than 20,000 users during rush hour, Mr. Carrière, along with his team and their partners at the RTL, were instrumental in drafting the protocol for use of the reserved lane. He has worked for the RTL for 33 years.

“With his innovative and pragmatic approach, and his refusal to compromise on the safety of our users and employees, Mr. Carrière succeeded in breathing new life into the operations teams at the RTL, not to mention our partners, such as the Ministère des Transports du Québec (MTQ), the Agence métropolitaine du Transport (AMT) at the time, and the Jacques Cartier and Champlain Bridges Incorporated (JCCBI),” stated Michel Veilleux, Executive Director of the RTL. “We’re very proud of him for winning this well-deserved award!”

 

Sylvain Gonthier, Senior Director, Operations; François Carrière, supervisor of the metropolitan corridor of the reserved lane on the Samuel de Champlain Bridge; and Laurent Chevrot, Director, Strategies and Customer Experience at the RTL and Vice Chair of CUTA’s Integrated Mobility Task Force.
 

About the RTL

The Réseau de transport de Longueuil (RTL) is the main transit provider for individuals within the five cities that comprise the Agglomération de Longueuil.
The third-largest public transit organization in Québec, the RTL operates a network of 793 kilometres. With some 1,100 employees, the RTL is a major employer that contributes to the economic vitality of the region. The RTL is the tenth best employer in Canada in 2019 according to Forbes.

Ever receptive to its users, the RTL plays a key role in the lives of the people and the communities it serves by providing solutions that are efficient, innovative, and adapted to the evolving needs
of its clientele. Improving quality of life for the citizens of the Agglomération de Longueuil is a top priority for the RTL.